The terms, in plain English.

Morgan's Lawn & Landscape is a residential landscape company serving Lafayette Parish and the surrounding parishes. “We”, “us” and “our” on this page mean Morgan's Lawn & Landscape. These terms cover this website, the quotes we send you, and the visits you book with us. You can reach us at morganslawnandlandscape@gmail.com.

Asking for a quote is free and does not commit you to anything. An estimator reviews what you tell us, measures the property — usually from aerial imagery and the parish parcel record — and prices the work by hand. The confirmation you see when you send your request shows the date we've committed to having your quote to you.

We may decline to quote a property or a job, for example work outside the area we serve or outside what we do. Larger design-build projects start with a discovery call instead of a quote.

Every quote is in writing, lists the work and the price, and shows the date the price holds until. After that date the quote can no longer be booked online; ask us and we will either honour it or send you a current price.

A quote marked as an estimate can't be booked online: we confirm the areas on site and the price with you first.

Until you've booked a visit, we may withdraw a quote or send you a replacement. A replacement closes the earlier quote — even one you'd accepted — so you'd accept the new one if it still suits you.

Prices, photos and examples elsewhere on this website describe our work in general. The price that applies to your property is the one on your written quote.

Pressing Accept on your quote tells us to go ahead and book the work. Nothing is charged when you accept. Pressing No thanks closes the quote; if you change your mind later, ask us for a new one.

Once you've accepted, you pick a date from the times we have open. To confirm a one-off job we take a deposit when you book: 30% of the quote for jobs under $2,500 and 40% for larger ones, unless your quote shows a different deposit. You can choose to pay the whole amount instead. Money you've already paid on the same job counts toward it. Recurring maintenance plans take no deposit to book.

Card payments are taken by Stripe on its own secure page; we never see or store your full card number.

After the work is done we send you an invoice for the balance, with your deposit taken off. Each invoice shows when it is due. You can pay it online from your account, or another way we agree with you, such as check or cash.

If you save a card in your account, we charge it when we send you an invoice, and you still receive the invoice. You can remove a saved card from your account at any time. We don't charge you for a recurring plan except against an invoice we've sent you.

You can reschedule or cancel a booked visit — or skip one, if you're on a plan — from your account at any time before the crew starts work.

Sometimes we have to move or cancel a visit, for example because of the weather or because a crew can't make it; when that happens we'll let you know and work out a new time with you. If a visit doesn't happen — because we missed it, or because the crew couldn't get to the areas we're working on — we'll offer you a new time.

If a visit you've paid toward is cancelled, by you or by us, the money stays on your account: we'll put it toward a new date on the same job or refund it, and we'll be in touch either way. Refunds go back to the way you paid; how long a card refund takes to appear depends on your bank.

From your account you can pause a plan, resume it, or switch to another one. While a plan is paused we don't schedule new visits. To end a plan, email us at morganslawnandlandscape@gmail.com and we'll take care of it.

Crews usually photograph the work on each visit so there's a record of what was done. We won't publish photos of your property, or your name or review, on our website or social media without your permission.

Texts are optional. If you tick the box to get them, Morgan's Lawn & Landscape will text you about your quote and your scheduled visits — for example the link to your quote, your booking, a change to a visit, the crew being on its way, and the invoices and receipts that go with that work. Message frequency varies. Message and data rates may apply.

Reply STOP to any message to cancel; reply HELP for help, or email us at morganslawnandlandscape@gmail.com. Carriers are not liable for delayed or undelivered messages. Agreeing to texts is not a condition of any purchase.

Our Privacy Policy explains how we handle your mobile number.

We may update these terms. The date at the top of this page shows when they last changed.

Questions about these terms: morganslawnandlandscape@gmail.com.